Customer Support

Do you have any questions that I can help you with?

Customer Support Helpdesk

Our online chat and phone support is available from Monday to Saturday, 9:00 AM to 4:00 PM, Pacific Standard Time.

Before contacting us via e-mail or phone, questions can also be answered through our customer friendly Knowledge Base and Live Chat. Live Chat enables customers to speak with a Netfreez representative on our website.

Get Assistance Online

If you have a question about our products or service why not try using our frequently asked questions area. If you'd prefer to chat with support team online, please click at the online question tabs, which appears right below.

Need to file for Return Authorization, go to RMA Request

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By Email

Send us your email with your comments or questions to support@netfreez.com. If you have sales inquiries, you can send your questions to sales@netfreez.com and our sales team will contact you as soon as possible.

Support Staff: support@netfreez.com (Use our Quick Contact Form)

Sales Staff: sales@netfreez.com

By Chat

If you'd prefer to chat with us - please click the Live Chat image below